ATM Art Evaluation

A partnership between the Design Against Crime Research Centre (DACRC), a number of banking groups and the Metropolitan Police and local government has been exploring how best to design against ATM crime in London. The Royal Bank of Scotland (RBS), who focus on customer care, is leading the way in testing whether ATM Art can contribute to customer security as well as customer experience. RBS have funded an evaluation of ATM Art at NatWest ATMs in City of Westminster and London Borough of Camden, coordinated by DACRC. The findings of the evaluation project, to be published in 2014, suggest that the ATM Art mats are liked by the public and are effective in defining defensible space that grants more privacy to ATM users.


Designs Against ATM Crime Catalogue.